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Joe Vaccaro

SVP/GM of Network Platform

Cisco ThousandEyes

Joe Vaccaro is the Senior Vice President and General Manager of Cisco's Network Platform and ThousandEyes organization. In this role, he leads product, design, and strategy across Cisco's network management and assurance portfolio, including ThousandEyes, Meraki, and Catalyst Center. Joe is driving Cisco Networking’s AgenticOps vision, building the intelligence layer that enables networks to sense, diagnose, and act autonomously across complex, distributed environments. With over a decade of experience scaling enterprise SaaS and infrastructure services, he is focused on closing the gap between network complexity and operational simplicity. Prior to joining Cisco ThousandEyes in 2019, Joe served as VP of Product at Citrix and held leadership roles in infrastructure and virtualization at Cisco. He holds a Bachelor of Science in electrical engineering from Cal Poly, San Luis Obispo.

Articles

February 10, 2026

NETWORKING

Preventing the Most Dangerous Moments in NetOps with AgenticOps

5 min read

AgenticOps is designed for the most dangerous moments in NetOps—the gap between detection, understanding, and action. By combining real-time, cross-domain intelligence with trusted agentic capabilities, Cisco enables networks to investigate, validate, and optimize continuously. The result: fewer war rooms, faster resolution, and operational trust at scale.

October 31, 2025

NETWORKING

When the Cloud’s Backbone Falters: Why Digital Resilience Demands More Than Redundancy

5 min read

On October 20, users around the world experienced the effects of a widespread AWS outage. In this article, we’ll explore why operations teams need multilayered assurance to understand their cloud dependencies and outline steps they can take now to prepare for future incidents.

June 10, 2025

EXECUTIVE PLATFORM

Splunk + Cisco ThousandEyes: New Integration for End-to-End Digital Resilience

3 min read

We’re bringing Splunk Observability and Cisco ThousandEyes Assurance closer together with new bi-directional integrations that connect the dots across your digital stack – from application to infrastructure to network.

June 4, 2024

NETWORKING

Entering the New Era of Digital Experience Assurance Across Every Network 

4 min read

Cisco ThousandEyes is ushering in the new era of Digital Experience Assurance (DXA) for Cisco Networking Cloud and beyond—an expansion of our product strategy and capabilities, powering a radical shift in IT operations from monitoring to automated action. Imagine correlating, analyzing, diagnosing, predicting, optimizing, and remediating with little or no manual intervention—all seamlessly connected to a vast IT ecosystem that powers today’s businesses.

February 6, 2024

NETWORKING

Staying Connected and Protected in a Highly Distributed World with Cisco Secure Networking

4 min read

This week at Cisco Live Amsterdam, Cisco is delivering several new ways to help organizations connect everyone and everything with zero-trust security, powered by the convergence of the world’s best networking, security, and assurance platforms to deliver continuous optimal performance.

February 6, 2024

SECURITY

Connect, Secure, Assure Every Digital Experience Everywhere

2 min read

We're excited to announce Cisco Secure Access Experience Insights, powered by ThousandEyes: An integrated solution to deliver unparalleled visibility.

November 28, 2023

CLOUD

New Innovations to Deliver Enhanced Visibility to AWS-powered Application Experiences

2 min read

New innovations from the Cisco Network Assurance and Cisco Full-Stack Observability empower customers with end-to-end visibility into digital experience delivery and business outcomes for applications leveraging Amazon Web Services (AWS).

October 5, 2023

NETWORKING

End-to-End Visibility and Actionable Insights Underpin Great Connected Experiences

4 min read

Cloud is the new data center, internet is the new network, and home is the new office. As infrastructure and working environments change, so must visibility into hops across the digital supply chain to ensure secure and exceptional experiences for your users. End-to-end network assurance is the key.